Music purchased through countywidemusic.com is available as .zip archives. These archives must be downloaded using a desktop or laptop computer, rather than a smart phone.
Once your purchase is complete, you will be sent an email containing a link allowing you to download your music. Some email carriers may filter this email as spam, so please check your spam folder to see if it was filtered. You could also add firstname.lastname@example.org to your trusted sender list, and avoid the automatic spam filtering.
If you are still having trouble, please visit our "Contact" page, and describe your situation. We will do everything we can to help you.